Returns & Exchanges

Due to the perishable nature of our products, we cannot accept physical returns. However, if your order arrives damaged or doesn't meet our quality standards, we will make it right.

Return Process

• 1.
  Document the Issue

  Take a clear photo of the product and the packaging if there is visible damage or quality concerns.

• 2.
  Contact Support

  Email our team within 24 hours of delivery with your order number and the photos attached.

• 3.
  Review Process

  Our quality assurance team will review your claim within 1 business day to determine eligibility for a refund or reshipment.

• 4.
  Resolution

  Once approved, we will immediately issue a full refund to your original payment method or ship a fresh replacement loaf.